ck144 Privacy Policy

1. Registration and Identity Information

When you open an account at ck144, we collect the following information:

• Full name and date of birth (for age verification — only users aged 21 and above may open an account)
• Email address and contact details
• Residential address and country
• National ID or passport number (required for KYC verification if needed)
• Username and password (stored in encrypted form)

2. Financial Transaction Information

To process deposits and withdrawals, we record the following information:

• Transaction amount, date, and time
• Payment method (bKash, Nagad, Rocket, Upay, or bank transfer)
• Transaction identification number (transaction ID)
• Mobile banking account details (we never store full card numbers)

All financial information is secured through SSL encryption and only authorized staff have access to this information.

3. Technical and Usage Information

When you visit the ck144 platform, the following technical information may be collected automatically:

• IP address and device identification information
• Browser type, version, and operating system
• Cookie and session information
• Pages visited, links clicked, and time spent on the platform
• Referral source (where you came from when you arrived at our site)

4. Gaming Activity Information

To ensure responsible gaming and to improve platform quality, we store information about your gaming activity:

• Play history, bet amounts, and results
• Active duration and gaming habits
• History of bonus and promotion usage
• VIP level and points earning records

5. We Do Not Sell Your Information

ck144 never sells, rents, or transfers your personal information to third parties for marketing purposes. Your privacy is a fundamental right to us.

6. Sharing Information with Authorized Third Parties

In limited circumstances we may share information with selected third parties:

• Payment processors: Payment service providers such as bKash, Nagad, Rocket, Upay, and banks receive the information necessary to process transactions.
• Technology partners: Technology providers that assist in operating our platform work under strict confidentiality agreements.
• Game providers: Game providers such as Pragmatic Play, Evolution Gaming, Spribe, JILI, and PG Soft process gameplay data, but only within the scope of their services.
• Legal authorities: We are obliged to comply with court orders or government directives under applicable law.

7. International Data Transfers

Our technology infrastructure may operate on servers located in various countries. In such cases we ensure that your information is transferred in accordance with internationally recognized security standards and that every third party operates under high-level data protection agreements.

8. What Cookies Are and Why They Are Used

Cookies are small text files stored in your browser. ck144 uses the following types of cookies:

• Essential cookies: Required for the core functionality of the website (login sessions, security tokens).
• Functional cookies: Used to remember your preferences and settings.
• Analytics cookies: Help monitor and improve platform usage.

You can control or delete cookies through your browser settings. However, disabling essential cookies may cause some services to not work correctly.

11. Our Commitment in the Event of a Data Breach

If a data breach occurs, we take the necessary steps and notify affected users as quickly as possible. We always operate with transparency and are committed to resolving any issues related to the protection of your information.

16. Right to Data Portability

You may receive your personal information in a structured, commonly used, and machine-readable format. To use this feature, please contact our support team.

17. How Long Information Is Retained

We retain your information only for as long as necessary to fulfill the purpose for which it was collected or as required to meet legal obligations. General guidelines are as follows:

• Active accounts: All relevant information is retained for the duration the account remains active.
• Closed accounts: After an account is closed, financial information is retained in accordance with legal requirements.
• Transaction records: Records of financial transactions are kept for a defined period in accordance with applicable regulations.
• Marketing consent: Marketing communications are stopped as soon as you withdraw your consent.

18. Our Policy on Protecting Minors

ck144 strictly prohibits services for anyone under the age of 21. We verify age at the time of account registration and do not collect or process any information relating to minors.

If you believe a minor has created an account, please notify our support team immediately. We will investigate that account and take the necessary action. For users aged 21 and above only.

19. Process for Policy Changes

ck144 may update this privacy policy from time to time. Depending on the nature of the change, we will notify you in the following ways:

• For important changes, we will send a notification to your registered email address.
• The updated policy will be published on this page and the "Last Updated" date at the top of the page will be changed.
• Continued use of the platform after a new policy is published will indicate that you have accepted the updated policy.

We recommend that you visit this page regularly and stay informed about any changes.

20. Related Policies

There are a few other important policies and terms on our site related to this Privacy Policy that you should read:

• Terms & Conditions — the overall rules for using the platform
• Responsible Gaming — information on safe gaming practices and support
• FAQ — answers to common questions
• About Us — an introduction to the ck144 platform